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Guest Policies

Please let us draw your attention to our policies for Cabin Guests and Outside Visitors. Wildwood is a private resort providing our cabins guests with a special visit. We therefore limit outside visitors so our cabin guests exclusively enjoy the services they are paying for! Wildwood does not offer day passes.

CABIN OCCUPANCY

Each cabin has a maximum occupancy. We insist that this number of guests is not exceeded. Children, regardless of age, do count as cabin guests. Our cabins are priced for basic occupancy. We monitor cabin occupants closely.

  • There is a maximum of 4 visitors per cabin, regardless of age!
  • Visitors MUST register at office and will be charged an appropriate activity fee, per person regardless of age.
  • We strictly limit the number of outside visitors to no more than one third of the registered cabin guests.
  • Outside visitors must leave Wildwood grounds by 9:00 pm! Your cooperation is greatly appreciated.

OUTSIDE VISITORS
Please understand that Wildwood is an exclusive, private resort. We are not open to the public, but offer all of our many attractions ONLY to our cabin guests. Wildwood does not offer day passes.

ARRIVAL AND DEPARTURE

  • CHECK OUT time 11:00 am.
  • CHECK IN time 4:00 pm. No early check ins.
  • All belongings must be removed from cabin by 11:00 am on check out day.
  • Office hours are: 8:00 am to 5:00 pm, Monday thru Saturdays, 8:00 am to 1:00 pm on Sundays
  • Please call our office at 800-341-3668 if you will check in after office hours so that we may direct you on the check in procedure.

CABIN RENTALS:

  • Wildwood Resort requires a 2-night minimum stay on all weekends and a 3-night minimum stay on holidays. No exceptions.
  • All reservations will be asked for a one-night deposit at time reservation is made.

CANCELLATION POLICY: 14 days prior notice or forfeit deposit.
Holidays, Tournaments, Events, Family Reunions, Weddings – 30 days prior notice or forfeit deposit. Convenienve fee is non-refundable.

Visa, Master Card, Discover, American Express & Discover Card accepted.

TOWEL EXCHANGE POLICY: Please bring your wet towels to the office during office hours to be exchanged. We only exchange what you bring in, we do not give out extra towels, we do not deliver towels to the cabins, and we do not come out after hours to exchange towels. The office is open 8:00 am – 5:00 pm, Monday thru Saturday and 8:00 am – 1:00 pm on Sunday.

PETS

  • Pets are not allowed without prior agreement.
  • $25 pet charge for small dogs (under 15 lbs)
  • $40 pet fee for large dogs (over 15 lbs)
  • A copy of each pet(s) vaccination record is needed.
  • Dogs must be leashed outdoors at all times, and in crate or kennel when inside alone, and not allowed to bother other guests.
  • Please control barking.

EMERGENCY MESSAGES
Delivered only during office hours, Monday thru Saturdays, 8:00 am - 5:00 pm and Sunday, 8:00 am - 1:00 pm. Local sheriff phone number 318-256-9241.

KEYS
There will be a $25 charge on unreturned keys.

DAMAGES

  • Missing or damaged furnishings will be charged to guests.
  • No BBQ or fish frying allowed on porches.

ACTS OF GOD

  • Acts of God are beyond our control. At best we respond as quickly as possible to limit the inconvenience.
  • Those things within our control and not due to guest’s actions will be addressed immediately subject to availability of service personnel.
  • We will consider each problem on its own merits.

LOST, STOLEN OR DAMAGED ARTICLES
Wildwood Resort and its employees are not responsible or liable for any guests’ or visitors’ possessions that are lost, left behind, stolen, damaged or destroyed while on the Wildwood Resort property. This includes any articles left inside or outside the buildings or facilities at Wildwood Resort or in the automobiles or boats of any guests or visitors.

PONDS & PIER

  • Our ponds are catch and release.
  • Lighted pier for night fishing
  • Please turn off lights when finished.

FISH CLEANING STATION

  • Do not clean fish in or around cabins.
  • Please turn off lights and clean the fish cleaning station when finished.

ICE MACHINE

  • During office hours - Monday thru Saturday 8:00 am - 5:00 pm and 8:00 am - 1:00 pm on Sunday

CABLE TV IN ALL UNITS
In all the cabins, please do not attach any gaming consoles.

POOLS

  • Pools open at normal business hours and close at dark.
  • No lifeguard - swim at your own risk. (A pool is inherently dangerous, good adult supervision is your responsibility.)
  • No running, diving or roughhousing is permitted.
  • Dangerous behavior will result in ejection.
  • Do not move any furniture or picnic tables / benches onto the decks & surfaces around the swimming pools
  • Don't forget your beach towel!

NOISE

  • Wildwood is a quiet, peaceful, family resort.
  • A noise curfew is in effect after 10:00 pm.
  • Vulgar language and rowdy behavior has no place at Wildwood.
  • No guest will be allowed to disturb other guests.
  • No four-wheelers, firearms or fireworks.

DRIVING

Many of our younger guests enjoy riding their bicycles on the roadways. You MUST drive very, very, slowly.

We reserve the right to refuse to serve anyone. These polices are designed to assure all a quality visit to Wildwood. We appreciate your cooperation!

FOR RESERVATIONS CALL
800-341-3668 or 318-645-2509
OFFICE HOURS: Monday thru Saturday 8:00 am - 5:00 pm & 8:00 am - 1:00 pm on Sunday

You may also make a reservation online. Our prices do not include applicable taxes.